Did you know that you can have a customised message display when you disable online booking? This reassures customers who schedule online that your business is up and running, but you're not taking online bookings for a certain reason, or for a period of time.
How to Customise your Offline Booking Message
1. Navigate to Settings -> Bookings, click on the Widget tab, then click to edit the setting.
![](https://downloads.intercomcdn.com/i/o/387172470/6bfae2208693a255e7e74cbf/Screenshot+2021-09-09+at+15.32.13.png)
Scroll down to the Offline Message setting, and enable it. Now you can enter a message.
![](https://downloads.intercomcdn.com/i/o/387557817/511c2495ad9816237b4f27aa/Screenshot+2021-09-10+at+10.15.45.png)
Remember to save your changes. Your new message will be available immediately, you can view it by disabling online booking and opening your widget.
![](https://downloads.intercomcdn.com/i/o/387550202/ba3d0df6183233024e34f0eb/Screenshot+2021-09-09+at+15.55.05.png)
For more help on managing your booking widget status, check out this article