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TIMIFY Update - Q2 2024

Introducing New Features and Enhancements

TIMIFY
By TIMIFY
02 August, 2024

TIMIFY's quarterly update reveals new features and major improvements to enhance your experience. Plus, learn about our important ISO certification milestone.

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TIMIFY

TIMIFY

TIMIFY is an appointment scheduling and resource management software for teams and enterprises

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    Dear Valued TIMIFY Users,

    We're excited to unveil some fantastic new features and improvements that will make your TIMIFY experience even better! Here's a quick rundown of what's new: Customize lead times to fit each service perfectly. Track and manage payments effortlessly with our new Payment Log. Enjoy a faster, more streamlined call center experience. We've made significant enhancements to our Invoice App too.

    ​​​​​​​We're proud to announce that we've achieved ISO 27001 certification, reinforcing our commitment to security.

    We encourage you to explore these updates in detail by clicking on the provided links for each feature, which will direct you to comprehensive support articles.

    Enhanced Invoice App

    Our Invoice App has undergone a major transformation to streamline your billing and boost your productivity.

    New capabilities include:

    • Group Billing: Effortlessly manage invoices for group appointments and events.
    • Flexible Tax Management: Handle multiple taxes and assign them to specific services for accurate billing.
    • Live Invoice Previews: Ensure your invoices look perfect before sending them to clients.
    • Customizable and Insightful: Create branded invoices and gain valuable insights with enhanced statistics.
    Read the support article 

    Service-Specific Lead Times

    We've added a new feature that allows you to specify the maximum and minimum time in advance that customers can book, reschedule, or cancel an appointment for a specific service. This gives you greater flexibility and control over your scheduling process.

    Key aspects:

    • Service-Specific Customization: Adjust lead times based on the unique requirements of each service.
    • Preparation Time: Factor in the time needed for complex services to ensure adequate preparation.
    • Independent Control: Set cancellation and rescheduling lead times separately for each service.
    Read the support article ​​​​​​​
    lead times timer

    Call Centre Optimization

    We have made significant improvements to our Call Centre functionality, focusing on speed and efficiency to enhance your communication capabilities.

    Key optimizations:

    • Scalability: Easily adjust the number of agents with access to your Call Center account to accommodate your growing business needs.
    • Password-Free Changes: Reschedule or cancel bookings effortlessly, without the hassle of passwords.
    • Faster Loading: We've optimized the Call Center for speed, making it load 6.5 times faster for a seamless experience.
    Read the support article

    Payment Log

    We've made it easier than ever to keep track of your finances with the new Payment Log, located conveniently under "History" in your main menu.

    • Track all transactions: Get a comprehensive overview of payments made via Stripe and PayPal through your Booking Widget.
    • Search and filter: Quickly find the information you need with our easy-to-use search and filter options.
    • View all payments for services: Stay organized and on top of your finances with a clear view of all service-related payments.
    Read the support article 
    UI Enhancements

    Nuevas pestanas

    Hemos renovado el diseño de las pestañas, trasladándolas a la cabecera para conseguir un diseño moderno y fácil de usar, para que pueda detectar y solucionar rápidamente cualquier problema.

    Acceso a cuentas

    Hemos mejorado la forma en la que selecciona sus cuentas para los usuarios con varias cuentas. Ahora podrá visualizar una búsqueda integrada y resaltada de la cuenta activa para poder simplificar la navegación.

    UI Enhancements

    New Tabs

    We've given the tabs a fresh new look, moving them to the header for a more modern and intuitive design. Now you can quickly spot and navigate to the information you need.

    Improved Account Selector

    For users juggling multiple accounts, we've made the account selector even smarter. It now includes a handy search function and clearly highlights the active account, making it easier than ever to switch between accounts seamlessly.

    TIMIFY

    About the author

    TIMIFY

    TIMIFY is a global leader in scheduling and resource management software-as-a-service (Saas). It is known for its sophisticated, secure, and customisable enterprise-focused technology.